Terms & Conditions

These Terms of Service ("Terms") govern your access to and use of the Trym: Hairstyle Try-On mobile application ("App").

By downloading or using the App, you agree to be bound by these Terms.

Last updated: 12 April, 2026

1. Eligibility

You must be at least 13 years of age to use the App. If you are under 18, you must have the consent of a parent or legal guardian who agrees to be bound by these Terms.

2. Description of the App

Trym is a mobile application that uses artificial intelligence to generate hairstyle simulations based on photos you provide, and to analyze your facial structure to recommend flattering haircuts. To deliver these features, the App transmits your selected photos to Google LLC's Gemini API for AI processing. Full details of this data transmission are described in our Privacy Policy at get-trym.com/privacy.

The App does not require an account. All your generated content is stored locally on your device.

3. Subscriptions and Payment

3.1 Subscription Required

Access to the App's features requires an active paid subscription. There is no free tier.

3.2 Plans and Pricing

The App offers monthly and annual subscription plans. Current pricing is displayed on the subscription screen within the App and on the App Store listing.

3.3 Billing

All subscriptions are sold exclusively through the Apple App Store. We do not process payments directly. Your subscription is governed by Apple's App Store terms and conditions.

3.4 Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the renewal date.

3.5 Cancellation

You may cancel your subscription at any time through your Apple ID account settings. Upon cancellation, you retain access to the App until the end of your current paid period. No partial refunds are provided for unused time.

3.6 Refunds

Refund requests are governed by Apple's App Store refund policy. We do not control and are not responsible for Apple's refund decisions.

3.7 Restore Purchases

If you reinstall the App or install it on a new device, you can restore your subscription by tapping "Restore purchases" in the App's Settings.

3.8 Usage Limits

Each subscription billing cycle includes a maximum of 100 hairstyle generations and 100 AI Stylist scans. These limits exist to ensure a sustainable and consistent service for all users.

When you reach a limit, you will be notified within the App and generation or scanning will be paused until your next billing cycle begins. Your subscription remains fully active and all other App features continue to function without interruption.

Limits reset at the start of each new billing cycle. Unused generations and scans do not carry over to the following cycle.

We reserve the right to adjust these limits in the future with reasonable notice provided through the App or App Store update notes.

4. User Content and Photos

4.1 Your Responsibility

You are solely responsible for the photos you submit to the App. By submitting a photo, you represent and warrant that:

  • You own the photo or have the legal right to use it

  • The photo does not infringe the copyright, portrait rights, or privacy rights of any third party

  • You have obtained the consent of any person depicted in the photo if required by applicable law

4.2 Photos of Other People

You must not submit photos of other people without their explicit consent.

4.3 Prohibited Content

You must not submit photos or use the App in connection with content that is unlawful, obscene, defamatory, harmful, or that violates the intellectual property or privacy rights of any person.

4.4 License to Process

By submitting a photo to the App, you grant us a limited, non-exclusive license to transmit that photo to Google's Gemini API solely for the purpose of generating your requested hairstyle simulation or facial analysis. This license is limited to the processing session and does not extend beyond it.

4.5 Local Storage

All generated images and analyses are stored locally on your device. You are responsible for managing this locally stored content. You may delete it at any time from within the App.

5. AI-Generated Results

5.1 Illustrative Only

Hairstyle simulations and facial analysis recommendations generated by the App are produced by artificial intelligence and are illustrative in nature. They represent an AI estimation only and do not guarantee how a hairstyle will look in reality.

5.2 Not Professional Advice

The facial analysis and haircut recommendations provided by the App are not a substitute for professional advice from a qualified hairdresser, barber, or stylist.

5.3 Use of Results

You may use generated images for personal purposes including sharing them with your barber or hairdresser. You must not use generated images in ways that infringe upon the rights of others or violate any applicable law.

6. Prohibited Conduct

You agree not to:

  • Use the App for any unlawful purpose or in violation of these Terms

  • Attempt to reverse engineer, decompile, or extract the source code of the App

  • Attempt to circumvent the App's subscription or usage limit systems

  • Submit photos of minors without appropriate parental or guardian consent

  • Use the App to provide editing services to third parties for commercial gain

  • Interfere with or disrupt the App or the services it relies upon

7. Intellectual Property

All intellectual property rights in the App, including its design, interface, code, branding, and content, belong to us or our licensors. You are granted a limited, non-exclusive, non-transferable, revocable license to use the App on your personal device in accordance with these Terms.

8. Third-Party Services

The App relies on third-party services including Google LLC (Gemini API), Apple Inc. (App Store and StoreKit), and Supabase (API proxy). Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the practices of these third parties.

9. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the App will be uninterrupted, error-free, or that results generated will be accurate or suitable for any particular purpose.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE APP SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID FOR YOUR SUBSCRIPTION IN THE THREE MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR €100, WHICHEVER IS GREATER.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

11. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Trym and its representatives from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the App in violation of these Terms, your submitted content, or your violation of any applicable law.

12. Changes to the App and Terms

We reserve the right to modify, suspend, or discontinue the App or any part of it at any time. We may update these Terms from time to time. Material changes will be communicated through the App or App Store update notes. Your continued use of the App after changes take effect constitutes your acceptance of the revised Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Italy and, where applicable, the laws of the European Union.

If you are located in the European Union, disputes may be brought in your local courts or the courts of Italy.

14. Apple-Specific Terms

The following terms apply with respect to the App as distributed through the Apple App Store:

  • These Terms are between you and Trym only, not with Apple Inc.

  • Apple is not responsible for the App or its content

  • The license granted is limited to use on Apple devices you own or control

  • Apple has no obligation to provide maintenance or support for the App

  • Apple is a third-party beneficiary of these Terms

15. Severability

If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.

16. Contact

Email: support@get-trym.com Website: get-trym.com